Все книги автора Jill Griffin
Найдено 2 книг
Customer Winback. How to Recapture Lost Customers--And Keep Them Loyal
Customer Winback. How to Recapture Lost Customers--And Keep Them Loyal
Most firms consider the lost customer a lost cause. But in this ground breaking book, Jill Griffin a...
Taming the Search-and-Switch Customer. Earning Customer Loyalty in a C...
Taming the Search-and-Switch Customer. Earning Customer Loyalty in a Compulsion-to-Compare World
Praise for Taming the Search-and-Switch Customer «What an excellent wake-up call! Your company's mos...